---

 

Frequently Asked Questions (FAQs) 

 

How do I book a room on hoteltimes.live? To book a room, simply enter your desired check-in and check-out dates, the number of guests, and select your preferred room type on our homepage. Then, follow the prompts to complete your reservation.

What payment methods do you accept? We accept major credit cards including Visa, MasterCard, and American Express. For local guests, we also offer secure payment options via popular Nepali digital wallets like Khalti and eSewa.

Can I modify or cancel my reservation? Yes, you can modify or cancel your reservation online, depending on the terms and conditions of your booking. Please refer to your confirmation email for specific cancellation policies, or log in to your account on hoteltimes.live to manage your booking.

Is breakfast included in the room rate? Whether breakfast is included depends on the specific room package you select. Details about breakfast inclusion will be clearly stated during the booking process and on your confirmation email.

Do you have Wi-Fi access? Is it free? Yes, complimentary high-speed Wi-Fi is available throughout the hotel premises, including all guest rooms and public areas, for all our guests.

What are your check-in and check-out times? Our standard check-in time is 2:00 PM, and check-out time is 12:00 PM (noon). Early check-in or late check-out may be available upon request and subject to availability and additional charges.

Do you have parking facilities? Yes, we offer complimentary on-site parking for guests during their stay. Please inform us if you require parking when making your reservation.

What is the Hotel Times Privilege Card Membership? Our Privilege Card Membership is a loyalty program offering exclusive benefits across three tiers: Gold, Platinum, and Diamond. Benefits include room discounts, bonus points, upgrades, late check-out, and special amenities.

How can I join the Privilege Card Membership program? You can inquire about joining our Privilege Card Membership program at the hotel's front desk upon arrival, or contact us via email at [email protected] for more details and enrollment information.

Who can I contact if I have an issue with my booking? For any booking-related issues or inquiries, please contact our customer service team directly at [email protected] or call our reception at [Insert Hotel Reception Phone Number Here, e.g., +977-9803332324.